This section of our website is for so Customers can remote connect to one of our technicians If they are having issue with their PC or need assistance.
If you were NOT instructed by a Techspot Employee to be here Click here to return to our Homepage!
If you were instructed by a Techspot employee to be here please follow the instructions below to get remote support Setup:
STEP 1 :
Download our Remote Support Software by clicking the button below
If the download is blocked of failed CLICK HERE
STEP 2 :
Navigate to the files Downloaded location and double click to open the file “Techspot_Remote_Support.exe”
Step 3 :
After opening the file you should see a screen similar to the one below:
Keep Right-clicking the NEXT button until you see a “Install” Button and continue to the Next Step
Make sure after installation is complete that you select “No, I will restart the computer later” and click “Finish”
Step 5 :
Go to your Desktop and double-click on the icon pictured below and give the “Your ID” & “Password” to the Techspot Technician